Privacy Policy

Your Privacy Matters - We Never Sell Your Personal Information

Purasynth is committed to protecting your privacy and handling your data with transparency. This policy explains what information we collect, how we use it, and the rights you have over your personal data. Last updated April 14, 2026.

Data Protected 256-bit SSL encryption
Never Sold Your data stays yours
PCI Compliant Secure payments
Your Rights Access, delete, opt out

Information We Collect

Information You Provide Directly

  • Account & Order Information — name, email address, phone number, shipping and billing addresses when you create an account or place an order
  • Transaction Details — products purchased, order history, and payment method type (we do not store card numbers)
  • Communications — messages, inquiries, or feedback you send us via email or contact forms

Information Collected Automatically

  • Device & Browser Data — IP address, browser type and version, operating system, and device identifiers
  • Usage Data — pages viewed, time spent on pages, referral sources, click patterns, and search queries on our site
  • Cookies & Tracking Technologies — used to enhance your browsing experience and analyze site traffic
Payment Security: Purasynth does not directly collect or store credit card or debit card numbers. All payment processing is handled by secure third-party processors that comply with PCI-DSS standards. We only retain the payment method type and last four digits for order reference.

How We Use Your Information

  • Order Fulfillment — process and ship your orders, send tracking updates and delivery confirmations
  • Customer Support — respond to inquiries, resolve issues, and communicate about your account
  • Marketing — send promotional emails and product updates (only with your consent; opt out any time)
  • Site Improvement — analyze usage patterns to improve our website, products, and customer experience
  • Security — detect and prevent fraud, unauthorized access, and other security threats
  • Legal Compliance — meet applicable legal obligations and regulatory requirements

Cookies & Tracking Technologies

You can control cookie preferences through your browser settings. Disabling certain cookies may limit some website functionality.

How We Share Your Information

We do not sell your personal information. We may share data only in the following circumstances:

  • Service Providers — shipping carriers (USPS, UPS, FedEx), payment processors, email service providers, and analytics platforms that help us operate our business
  • Legal Compliance — when required by law, regulation, legal process, or enforceable government request
  • Business Transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Security

We implement industry-standard security measures to protect your personal information:

  • 256-bit SSL encryption on all pages and transactions
  • PCI-DSS compliant payment processing through secure third-party providers
  • Regular security audits and monitoring to detect and prevent threats

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you have the following rights over your personal data:

Access Request a copy of the personal information we hold about you
Correction Update or correct inaccurate or incomplete information
Deletion Request deletion of your personal data, subject to legal retention requirements
Opt Out Unsubscribe from marketing communications at any time
Portability Request your data in a commonly used, machine-readable format
Non-Discrimination Exercise your rights without receiving different pricing or service

To exercise any of these rights, contact us at support@purasynth.com.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know — what personal information we collect, use, and disclose
  • Right to Delete — request deletion of your personal information
  • Right to Opt Out — opt out of the sale of your personal information (we do not sell personal data)
  • Right to Non-Discrimination — receive equal service and pricing regardless of exercising your privacy rights

Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, reach out to us at support@purasynth.com, call +1 (469) 753-6505, or write to us at Purasynth, Tomball, TX 77377.